Many Barclays customers experience Error Code 00002 when making payments on Amazon. This issue often prevents transactions, leaving users frustrated and unsure about what happened.
This guide is for Barclays debit and credit card holders struggling with this payment error. Whether you’re making a first-time purchase, updating payment details, or facing repeated declines, this article will explain the reasons behind the issue and provide step-by-step solutions.
What Causes Barclays Amazon Error Code 00002?
There are multiple reasons why this error may appear when attempting a payment on Amazon. Below are the most common causes:
- Barclays Security System Blocking the Transaction—If Barclays detects an unusual payment, it may automatically decline the transaction to prevent fraud. This often happens when shopping from a new location, using a new device, or making large purchases.
- Insufficient Funds or Spending Limits – The payment will not be processed if your bank account balance is too low. Additionally, Barclays credit cards have spending limits that, when reached, prevent further transactions until the balance is cleared or increased.
- Incorrect Payment Details or Mismatched Billing Address – If the billing address on Amazon does not match the one registered with Barclays, your payment may be declined. Similarly, entering an incorrect card number, expiration date, or CVV will cause a rejection.
- Amazon’s Risk-Based Payment Review – Amazon’s fraud detection system sometimes flags transactions as suspicious, even if Barclays approves them. If Amazon blocks your payment, it may require verification or further action to process the order.
- Technical Glitches, Browser Issues, or Payment Gateway Errors – Sometimes, temporary server issues on Barclays’ or Amazon’s side interfere with payments. Additionally, outdated browser settings, cached payment details, or device-specific security settings may prevent a successful transaction.
Follow These Steps to Fix Barclays Amazon Error Code 00002
If you are facing this error, follow these steps to resolve the issue and complete your Amazon purchase.
Step 1: Approve the Payment Through Barclays Online Banking
If Barclays has flagged the transaction as suspicious, you may need to approve it manually. Log into your Barclays mobile app or online banking account and check for an alert regarding the blocked payment. If an approval request appears, confirm the transaction and try again.
If you do not see any alerts, contact Barclays customer service and ask if the payment was declined due to security concerns. Sometimes, they can manually approve the transaction or remove a temporary block.
Step 2: Check Your Available Balance and Spending Limits
Before retrying the payment, confirm that your account has enough funds to complete the transaction. If you’re using a Barclays credit card, ensure you have not exceeded your credit limit. Some Barclays cards have daily spending limits or online transaction restrictions, which may require a temporary increase to process large purchases.
Step 3: Update Your Payment Details on Amazon
Go to Amazon’s Payment Settings and verify that your card details, billing address, and expiration date are correct. If any details are incorrect, update them and try the payment again.
If your Barclays card recently expired and was replaced, remove the old card from Amazon and add the new card as a payment method. Sometimes, simply re-entering the correct information can resolve the issue.
Step 4: Check If Amazon Flagged the Transaction
Amazon’s fraud detection system may block a transaction, even if Barclays approves it. If your payment fails, log into your Amazon account and check for any alerts or verification requests.
If Amazon asks you to confirm the transaction, follow the prompts to complete the payment. If no alerts appear, try removing and re-adding your Barclays card in Amazon’s payment settings.
In some cases, Amazon blocks payments from new cards or high-value purchases. If this is the first time using your Barclays card on Amazon, try making a more minor purchase first to see if Amazon allows the payment.
If Amazon continues to block your transaction, contact their customer support and ask them to review the payment attempt.
Step 5: Clear Browser Cache or Use a Different Device
Sometimes, browser settings, outdated apps, or cached payment details can interfere with the payment process.
- Clear your browser cache and cookies before retrying the transaction. This removes any stored payment errors.
- Update the Amazon app to the latest version. Older versions may not process payments correctly.
- Try using a different browser or device to make the payment. If the issue is related to your current browser settings, this will help bypass the problem.
- Disable browser extensions or VPNs that may be interfering with the transaction. Some security extensions block certain online payments.
Step 6: Try an Alternative Payment Method
If the payment fails, consider using another Barclays card, PayPal, Amazon Pay balance, or another bank card to complete the purchase. Some users find that switching payment methods resolves the issue quickly.
When to Contact Barclays or Amazon Support
If you’ve tried all fixes and the error persists, you may need to reach out for assistance.
- Call Barclays if:
- Your card is being declined despite having sufficient funds.
- You suspect the bank is blocking payments due to fraud detection.
- Contact Amazon if:
- Your Barclays card works elsewhere but not on Amazon.
- You receive an additional error message related to Amazon’s payment system.
Preventing Future Payment Errors
To avoid reencountering error 00002, take the following steps:
- Enable Barclays fraud alerts to stay updated on blocked transactions.
- Keep your Amazon account details up to date to prevent mismatches.
- Use a backup payment method in case the primary card fails.
- Regularly check Barclays’ online banking portal for any pending security verifications.
Final Thoughts
Security blocks typically cause Barclays Amazon Error Code 00002, incorrect payment details, insufficient funds, or technical issues. The good news is that most users can resolve it by approving the transaction through Barclays, checking payment details on Amazon, and troubleshooting technical errors.
If this guide was helpful to you, please share it with others who may be facing similar problems. Also, check out our Content category for more helpful guides.
