When you ship a package with FedEx, it’s crucial to know exactly where it is and when it will arrive. Whether it’s a FedEx Express overnight delivery, a FedEx Ground shipment, or an international package, understanding FedEx tracking can help you stay informed every step of the way. In this article, we’ll walk you through how to track your FedEx packages, explain the tracking statuses, and offer solutions if your package is delayed.
What is FedEx Tracking and How Does It Work?
FedEx tracking allows you to follow your package in real time using a unique tracking number. Once your package is in transit, FedEx updates the tracking status with important information, including where the package is, when it was scanned, and its expected delivery time.
FedEx provides different services, like FedEx Express, which is for fast deliveries, and FedEx Ground for regular shipping. Each service comes with its own tracking methods, but they all use a tracking number to give you updates on the shipment’s journey.
Where to Enter Your FedEx Tracking Number?
The easiest way to track your package is to visit the FedEx website. Here’s how to do it:
- Go to the FedEx tracking page.
- Enter your tracking number in the tracking box.
- Click Track to see the latest status.
You can also track packages directly through the FedEx Mobile App by entering your tracking number or scanning the barcode on the shipping label.
If you prefer, you can also track packages directly by searching your tracking number on Google, where the tracking info will appear as a top result.
Can You Track a FedEx Package Without a Tracking Number?
Yes, you can still track a FedEx package even if you don’t have the exact tracking number in hand. It’s not as direct, but there are other ways to get updates on your shipment.
One option is using a FedEx Delivery Manager account. This free tool lets you track shipments linked to your address or phone number. If you’re a business or received a shipment using a reference number, you can often find the package using that info instead of a tracking code.
You should also check the shipping confirmation email sent by the sender. That email may include a clickable tracking link or delivery reference. Many stores and services automatically send these updates as soon as your item ships.
If the package involves a FedEx Return Label, there’s usually a way to trace it using the return reference number or delivery confirmation tied to your account or email. It may take a bit more work, but it’s definitely possible without a standard tracking number.
If you need help with UPS tracking, make sure to read this article.
Understanding FedEx Tracking Status Updates
When you check your FedEx tracking, you’ll see various updates on the status of your package. Here are some key terms to know:
- Label Created: The shipment label has been created, but the package hasn’t been picked up yet.
- In Transit: Your package is on its way to the destination.
- Out for Delivery: The package is with the delivery driver and will be delivered that day.
- Delivered: Your package has arrived at the delivery address.
- Exception: An issue occurred, such as weather delays, wrong address, or customs problems, which might delay the package.
Understanding these terms helps you interpret where your package is in the delivery process.
How to Use the FedEx App for Easy Mobile Tracking
The FedEx mobile app makes tracking your packages much easier, especially when you’re on the go. It’s designed to give you quick access to shipping updates and tools without needing to check emails or use a browser.
Once you install the app from the Google Play Store or Apple App Store, you can log in with your FedEx account. If you don’t have one, it’s quick to create. You can also track without an account by manually entering tracking numbers.
The app lets you receive push notifications every time your package status changes—from “shipped” to “delivered.” You can also save your shipment history, so you don’t have to re-enter tracking info again and again.
Another handy feature is barcode scanning. Just scan the code on your shipping label using your phone’s camera, and it pulls up tracking details instantly. It’s a simple way to stay updated without any guessing.
What to Do If Your FedEx Tracking Isn’t Updating
Sometimes, the tracking information won’t update or appear stuck. If this happens, here are a few things to check:
- System Lag: Occasionally, FedEx’s system takes longer to update due to delays in scanning packages.
- Weather Delays: Severe weather conditions can delay packages and temporarily stop updates.
- USPS Handoff (SmartPost): If you’re using FedEx SmartPost, your package may be handed off to USPS for the final mile, which can cause update to delays.
If tracking information is not updating for an extended period, it’s a good idea to contact FedEx customer service or file a missing package claim.
How does International FedEx Tracking Work?
Tracking a FedEx package overseas isn’t that different, but it doesn’t always move as quickly as local deliveries. One reason is customs. Every international shipment has to pass through border checks. Sometimes it moves fast, other times it sits a while, depending on how it’s labelled, what’s inside, or how busy customs is.
Packages going to or coming from another country also have further to travel. That means more stops, more handoffs, and a longer wait for updates. You might not see new info every few hours like you do with domestic shipping. That’s normal.
And then there’s how tracking works in different places. Not every country scans a package the same way. In some areas, updates are slower or less detailed. To track right, always use your tracking number and check your FedEx email—there’s often a link or note that helps with international orders.
How to Contact FedEx About a Lost or Delayed Package
If your FedEx package seems lost or delayed for too long, there are several ways to get help.
First, try using the FedEx Virtual Assistant on their support page. This chatbot can guide you through common issues and help you find updates on your package or suggest next steps.
If the package is missing for a while, you can file a Missing Package Claim. This process allows you to report a lost or damaged package to FedEx, and they may offer a solution or compensation for the delay.
Lastly, if you need more direct help, you can always call FedEx Customer Service at 1-800-463-3339. The customer support team can assist in locating your package and provide updates or offer compensation if the delay is significant.
Now that you know how to track your FedEx packages like a pro, you’ll never have to worry about lost packages again. Happy shipping!
