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In the competitive landscape of customer service software, Help Scout has earned a reputation for being a simple, email-based shared inbox tool with solid automation and collaboration features. However, for businesses looking to take a step further into proactive customer engagement, Help Scout may not provide all the advanced tools required to anticipate customer needs […]...
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Read receipts are notifications that let the sender know when their message has been read. On Samsung Galaxy phones, read receipts are linked to RCS (Rich Communication Services), which is a more advanced form of messaging that offers features like typing indicators, delivery reports, and, of course, read receipts. RCS works only when both you […]...
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When you ship a package with FedEx, it’s crucial to know exactly where it is and when it will arrive. Whether it’s a FedEx Express overnight delivery, a FedEx Ground shipment, or an international package, understanding FedEx tracking can help you stay informed every step of the way. In this article, we’ll walk you through […]...
