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Are there any Help Scout alternatives that focus on proactive customer engagement?

In the competitive landscape of customer service software, Help Scout has earned a reputation for being a simple, email-based shared inbox tool with solid automation and collaboration features. However, for businesses looking to take a step further into proactive customer engagement, Help Scout may not provide all the advanced tools required to anticipate customer needs […]...
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How to Turn Off Read Receipts on Samsung Galaxy Phones

Read receipts are notifications that let the sender know when their message has been read. On Samsung Galaxy phones, read receipts are linked to RCS (Rich Communication Services), which is a more advanced form of messaging that offers features like typing indicators, delivery reports, and, of course, read receipts. RCS works only when both you […]...