In the fast-moving world of product development, aligning innovation with real customer needs is more critical than ever. Companies often fall into the trap of building features based on assumptions or the loudest voices internally. But what if there were a more strategic, customer-centric approach to shaping your product roadmap? Enter Customer Advisory Boards — […]...

For fast-moving operations teams, building internal tools is both a necessity and a challenge. Whether it’s tracking shipments, managing customer data, or approving requests, operations workflows demand speed, accuracy, and agility. However, the traditional process of developing internal applications—designing, coding, testing, and iterating—can overwhelm lean ops teams and drown engineering resources. This is where Retool […]...

Imagine signing up for a cool subscription box or service — and then canceling it two months later. It happens all the time. And if you’re the one running that subscription business, it can be frustrating. This is known as churn. It’s when customers say, “No thanks,” and walk away for good or pause for […]...