For fast-moving operations teams, building internal tools is both a necessity and a challenge. Whether it’s tracking shipments, managing customer data, or approving requests, operations workflows demand speed, accuracy, and agility. However, the traditional process of developing internal applications—designing, coding, testing, and iterating—can overwhelm lean ops teams and drown engineering resources. This is where Retool […]...

Imagine signing up for a cool subscription box or service — and then canceling it two months later. It happens all the time. And if you’re the one running that subscription business, it can be frustrating. This is known as churn. It’s when customers say, “No thanks,” and walk away for good or pause for […]...