How to Fix Forza Motorsport Apex Download Problem from Microsoft Store

Published On - August 13, 2025

Jonathan Dough Content

If you’re a racing game enthusiast, you’ve probably tried downloading Forza Motorsport Apex through the Microsoft Store. While the game promises stunning visuals and immersive gameplay, many users face frustrating problems during the download process. From stuck download bars to installation errors, there are several issues that can interrupt your racing dreams. In this article, we’ll walk you through practical steps to troubleshoot and fix Forza Motorsport Apex download problems from the Microsoft Store.

Common Reasons for Download Problems

The Microsoft Store is a solid platform, but several things can go wrong during app or game installations. Here are some common factors that might disrupt the download process:

  • Corrupted Windows Store cache
  • Outdated Windows OS
  • Network connectivity issues
  • Insufficient disk space
  • Faulty background services affecting downloads

Step-by-Step Fix Guide

1. Check Your Internet Connection

An unreliable internet connection could be the root cause. Ensure you’re connected to a stable, high-speed network. Restart your router or switch to a wired connection if you suspect Wi-Fi issues.

2. Restart the Microsoft Store

Sometimes, simply restarting the Microsoft Store app can resolve temporary glitches.

  1. Close the Microsoft Store completely.
  2. Open the Task Manager (Ctrl+Shift+Esc) and end any lingering Microsoft Store processes.
  3. Reopen the Microsoft Store and try the download again.

3. Clear the Microsoft Store Cache

Corrupt cache files can prevent downloads from working properly. You can clear them with this simple method:

  1. Press Win + R to open the Run dialog.
  2. Type wsreset.exe and hit Enter.
  3. Wait for the command to run and the Store to restart.

4. Ensure You’re Signed In with the Correct Microsoft Account

Licensing issues can cause downloads to fail if you’re not using the right Microsoft account.

  • Go to Microsoft Store settings.
  • Check if you’re logged in with the account you used to purchase/download Forza Motorsport Apex previously.
  • Switch accounts if necessary and retry.

5. Update Windows and Microsoft Store

Compatibility bugs and outdated services can prevent downloads. Make sure everything is up to date:

  • Go to Settings > Update & Security > Windows Update.
  • Click Check for updates and install them if available.
  • Open the Microsoft Store, click on your profile icon, then go to Downloads and updates to update the Store itself.

6. Free Up Disk Space

Forza Motorsport Apex is a large game, requiring several gigabytes of free space:

  • Delete unused files and applications from your C: drive.
  • Clear Recycle Bin and temp files.
  • Consider moving some data to an external drive if necessary.

7. Reset the Microsoft Store App

If other fixes don’t work, resetting the app could help:

  1. Navigate to Settings > Apps > Apps & features.
  2. Search for Microsoft Store in the list.
  3. Click on it, then choose Advanced options.
  4. Click the Reset button and confirm the prompt.

8. Use Windows PowerShell to Reinstall the Microsoft Store

Use this only if all else fails. Run PowerShell as administrator and type:

Get-AppxPackage *windowsstore* | Remove-AppxPackage

After removing, reinstall it with:

Add-AppxPackage -register "C:\Program Files\WindowsApps\Microsoft.WindowsStore_...\AppxManifest.xml" -DisableDevelopmentMode

Note: The exact path may vary based on your system.

Frequently Asked Questions (FAQ)

  • Q: Why does my Forza Motorsport Apex download keep getting stuck?
    A: This could be due to corrupted cache, unstable internet, or issues with the Microsoft Store app itself.
  • Q: Can a VPN affect my download?
    A: Yes. VPNs can interfere with regional content delivery. Consider disabling your VPN and trying again.
  • Q: The game is downloaded, but it’s not installing. Why?
    A: This may be due to low storage space or conflicting background processes. Make sure you have enough free space and reboot your PC.
  • Q: Can reinstalling the Microsoft Store delete my games?
    A: No, but it’s recommended to backup important data, just in case something goes wrong.
  • Q: Is there a customer support channel for Forza Motorsport Apex?
    A: Yes, you can reach out to the official Forza support team via their website: support.forzamotorsport.net

Addressing download issues with Forza Motorsport Apex might take a few attempts, but once resolved, you’ll be back on track in no time. Happy racing!